Frequently Asked Questions

Have questions about memberships, fleet services, gift cards, or wash packages? Find answers to the most common questions about Jurassic Car Wash locations in Austin and San Antonio.

General Questions

  • Our automatic wash cycles take approximately 4 to 8 minutes to thoroughly clean your vehicle.

  • All Jurassic Car Wash locations offer 24-hour access, allowing you to wash your vehicle at any time that’s convenient. Please check your specific location for details.

  • Yes. Our locations are well-lit and regularly monitored to provide a safe experience at any time of day.

  • We operate locations in Austin and San Antonio. Visit our Locations page for addresses, directions, and hours.

  • We offer high-quality automatic wash systems designed to safely and effectively clean your vehicle. Select locations feature touchless wash options for added convenience.

Payments & Billing

  • We accept major credit and debit cards at all automatic wash bays.

  • If you experience any issues during your wash, please email us with the location and time of your visit. Our team will review the issue and assist you promptly.

  • If you were overcharged or did not receive a wash after making payment, please email us with the location details and transaction information so we can resolve the issue quickly.

  • Refund requests are reviewed on a case-by-case basis. Please contact us with your transaction details so we can assist you.

Fleet & Business Services

  • Yes. We offer custom fleet programs for businesses with multiple vehicles. Contact us through our Fleet Services page to request pricing.

  • Submit a request through our Fleet Services page. A team member will follow up to discuss your vehicle count, usage needs, and pricing options.

  • Yes. Fleet accounts can utilize our 24-hour locations for maximum operational flexibility.

Gift Cards

  • Yes. Jurassic Car Wash offers physical gift cards that can be purchased online for any of our locations. Gift cards are available in $25, $50, and $100 amounts.

  • No. Gift cards are location-specific and can only be redeemed at the location selected at the time of purchase. Please make sure you choose the correct location before checking out.

  • Gift cards are available in three fixed amounts: $25, $50, and $100. Simply select your preferred amount and location when placing your order.

  • Gift cards are issued as physical cards. After purchase, they will be mailed to the shipping address provided at checkout.

  • Jurassic Car Wash gift cards do not expire. They can be used at any time at the selected location.